What do I do if there is no one right course of action? If I genuinely don’t know what the ethical thing to do in this situation is? Whatever I do, someone will be harmed, or some important principle will be broken. How do I know what the best course of action is when there is no perfect answer? In this section we will discuss how to find the most right or least wrong action, and how to come up with a solution to an ethical dilemma that you can live with and can justify. A step-by-step resolution model will be demonstrated using examples taken from the bereavement sector.